Innovative Dutch Terms & Conditions

1. General Information
   • Company Details:
     • Name: Innovative Dutch
     • Registration: 53602749
     • BTW: NL001889385B96
     • ING: 8318672
     • IBAN: NL90INGB0008318672
     • BIC/SWIFT: INGBNL2A
     • Website: innovativedutch.com
     • Email: info@innovativedutch.com
2. Services and Pricing
   • 2.1. Prices are per person and exclude VAT, travel, and accommodation costs.
   • 2.2.Prices include all preparations and sessions as specified in the quotation.
   • 2.3. Publicly funded universities and higher education institutes are eligible for a discount.
3. Participant Requirements
   • 3.1. The minimum number of participants is 20, unless otherwise stated in a specific quotation.
   • 3.2. Final invoicing will be based on the actual number of participants, with a maximum allowable deviation of 15% from the initial agreed number.
4. Scope of Services
   • 4.1. Services provided include training, simulation games, leadership programs, and consultancy services.
   • 4.2. Specific deliverables and milestones will be outlined in the quotation or agreement.
   • 4.3. E-books and other digital goods available for download from our website are non-returnable and non-refundable purchased or downloaded.
5. Changes, Cancellations, and Postponements
   • 5.1. Changes to participant numbers or schedule must be communicated at least three weeks prior to the event. Changes made within three weeks of the event are subject to the cancellation policy outlined in section 5.2, unless otherwise specified by the maximum allowable deviation of 15% from the initial agreed number stated in section 3.2.
   • 5.2. Cancellation fees apply as follows:
     • Less than 3 months prior: 25% fee
     • Less than 6 weeks prior: 50% fee
     • Less than 3 weeks prior: 100% fee
   • 5.3. Postponements are subject to mutual agreement and may incur additional fees.
6. Client Responsibilities
   • 6.1. The client is responsible for providing necessary access, resources, and approvals for the provision of services.
   • 6.2. Timely provision of information and feedback is crucial for the successful execution of services.
7. Payment Terms
   • 7.1. Invoices will be sent 2 weeks prior to the first day of the training program.
   • 7.2. Payment is due within 30 days of the invoice date.
   • 7.3. Late payments may incur interest charges.
8. Force Majeure
   • 8.1 Innovative Dutch shall not be liable for any failure or delay in performing its obligations under these terms and conditions if such failure or delay is caused by circumstances beyond its reasonable control, including but not limited to natural disasters, war, terrorism, strikes, lock-outs, pandemics, governmental actions, or any other force majeure event.
   • 8.2 In the event of a force majeure event, Innovative Dutch shall be entitled to suspend or terminate the provision of services without any liability for any losses incurred by the client.
9. Liability
   • 9.1. Innovative Dutch is not liable for any indirect, special, or consequential damages arising from the training or consultancy services provided.
10. Confidentiality
    • 10.1. All client information disclosed during the training or consultancy will be kept confidential and not shared with third parties without prior consent.
11. Intellectual Property
    • 11.1. Innovative Dutch retains all intellectual property rights to materials, methodologies, and tools developed or provided during the provision of services.
    • 11.2. Clients are granted a limited, non-exclusive license to use provided materials for internal purposes only.
12. Governing Law and Dispute Resolution
    • 12.1. These terms and conditions are governed by the laws of the Netherlands.
    • 12.2. Any disputes arising from these terms shall be resolved through mediation or arbitration, with the jurisdiction of Dutch courts.
13. Duration and Termination
    • 13.1. The agreement remains in effect until all services have been satisfactorily completed unless terminated earlier by either party.
    • 13.2. Conditions for termination, including notice periods and consequences, will be outlined in the agreement.
14. Amendments
    • 14.1. Innovative Dutch reserves the right to amend these terms at any time. Clients will be notified of any changes in writing or via email.

By engaging in our services, you agree to these terms and conditions.